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Social engineering exploits trust, fear, and urgency to deceive people and steal data. With artificial intelligence, these scams are becoming increasingly sophisticated: attackers can clone voices and create personalized messages to pressure victims through fake authorities or urgent situations.

The RCS system evolves SMS by including a logo and verification badge, guaranteeing that the sender is real. If you receive a message without these visual elements, do not trust it. BBVA never sends links or asks for data via SMS; when in doubt, always use our official app.

Human risk is the risk introduced by people into processes. It is often addressed as a factor that leads to vulnerabilities. However, a change in the approach can transform it into a protective factor, or a ‘human firewall’.
Our goal is to help your clients transition to a greener future and stimulate economic growth that leaves no one behind and creates opportunities for all.